Privacy Policy

Stuck to Strong respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains the types of information we collect, how we use it, when we may share it, and the choices available to you.

This Policy applies to the Stuck to Strong website and information we collect directly through our business activities. Certain third-party platforms used to deliver services may also operate under their own privacy policies.

1. Information We Collect

Depending on how you interact with Stuck to Strong, we may collect:

Contact information: Name, email address, and other information you voluntarily provide.

Account and membership information: Enrollment details, subscription status, program selections, and account-related information.

Application information: Answers submitted through coaching applications, including goals, training experience, availability, and information you choose to share about your fitness circumstances.

Fitness and progress information: Workout activity, weight, measurements, progress photos, nutrition logs, habits, and check-in responses when you voluntarily provide or record this information through our services.

Payment and transaction information: Purchase history, subscription details, billing status, and transaction records. Payment card details may be collected and processed directly by our payment providers rather than by Stuck to Strong.

Communications: Messages, support requests, feedback, and other correspondence.

Website usage information: Depending on the tools enabled, this may include IP address, browser type, device information, referring pages, website activity, and cookie identifiers.

2. How We Use Information

We may use personal information to:

• Provide and administer memberships and coaching services.
• Create and manage accounts.
• Process enrollment and payments.
• Review coaching applications.
• Deliver fitness programs and educational resources.
• Monitor progress and provide coaching feedback where included in the purchased service.
• Respond to questions and support requests.
• Send service-related communications.
• Deliver requested downloads and email resources.
• Send marketing communications where permitted.
• Improve our website, programs, and customer experience.
• Maintain security and prevent fraud.
• Meet legal, accounting, and regulatory obligations.

3. Fitness and Health-Related Information

Certain information you choose to share with us may concern your physical activity, nutrition, body measurements, health circumstances, or fitness goals.

We use this information to provide the services you request and for other purposes disclosed to you.

We do not treat information submitted through coaching services as a substitute for professional medical records or medical care.

We encourage you not to submit unnecessary sensitive medical information.

Access to personal progress information should be limited to authorized individuals who need it to provide or administer services.

4. Email Communications

If you request a free resource or subscribe to marketing communications, we may send educational content, updates, and information about Stuck to Strong offerings.

You can unsubscribe from marketing emails using the unsubscribe link provided in those messages.

We may still send necessary transactional or service-related communications concerning active purchases, accounts, or legal notices.

5. Cookies and Analytics

Our website may use cookies and similar technologies for essential website functions, performance measurement, analytics, and advertising where enabled.

Where legally required, we will provide applicable choices or consent mechanisms.

6. Service Providers

We may share information with service providers that help operate our business, such as:

• Website hosting and management providers.
• Fitness coaching and client-management platforms.
• Payment processors.
• Email marketing providers.
• Online form providers.
• Analytics and advertising providers, where used.
• Scheduling and customer support providers.
• Cloud storage and other business technology providers.

These providers may process information according to their agreements with us and their applicable privacy practices.

Known service platform: Everfit.
Website hosting and forms: Netlify.
Payment processing: Stripe, through Everfit.
Email: Google.
Analytics and advertising providers: none at this time.
Scheduling providers: none at this time.

7. Other Information Sharing

We may disclose information when reasonably necessary to:

• Provide a service you requested.
• Comply with applicable law or legal process.
• Protect the rights, safety, or security of users and our business.
• Investigate fraud or misuse.
• Complete a legitimate business transfer, subject to applicable requirements.

We do not sell personal information. We do not currently use advertising pixels or share personal information for targeted advertising. If that changes, we will update this Policy.

We do not disclose personal information to advertisers merely because someone joins a Stuck to Strong program.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle.

No electronic storage or transmission method can be guaranteed completely secure.

If you believe your account or personal information has been compromised, please contact us promptly.

9. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary by category of information and applicable requirements.

If you ask us to delete your personal information, we will do so unless we need to keep it to complete a transaction, meet a legal or accounting obligation, or resolve a dispute.

10. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to exercise other privacy choices.

To make a request, contact us using the information below.

We may need to verify your identity and may retain information where permitted or required by law.

You can unsubscribe from marketing communications at any time.

11. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 18.

We do not knowingly solicit personal information from children through our adult membership and coaching services.

If you believe a child has provided information to us, please contact us.

12. External Websites

Our website may contain links to independent third-party websites or services.

We are not responsible for their privacy practices. Please review their policies before providing information.

13. Changes to This Policy

We may update this Privacy Policy as our services, technology, or legal obligations change.

The current version will be posted on our website with its updated date.

14. Contact Us

Stuck to Strong
Legal business name: Stuck to Strong LLC
Email: support@stucktostrongfitness.com